{"id":57839,"date":"2025-03-04T01:38:32","date_gmt":"2025-03-04T01:38:32","guid":{"rendered":"https:\/\/masartech.com.sa\/product\/%d8%af%d9%88%d8%b1%d8%a9-%d8%a7%d9%84%d9%82%d9%8a%d8%a7%d8%af%d8%a9-%d8%a7%d9%84%d8%a5%d8%b3%d8%aa%d8%b1%d8%a7%d8%aa%d9%8a%d8%ac%d9%8a%d8%a9-%d9%84%d8%a5%d8%af%d8%a7%d8%b1%d8%a9-%d8%a7%d9%84%d8%ae\/"},"modified":"2026-01-20T16:18:20","modified_gmt":"2026-01-20T16:18:20","slug":"itil","status":"publish","type":"product","link":"https:\/\/mostafaweb.info\/masartechwp\/product\/itil\/","title":{"rendered":"\ud83d\udcd8 \u062f\u0648\u0631\u0629 ITIL\u00ae 4 Foundation \u2013 \u0627\u062d\u062a\u0631\u0627\u0641 \u0625\u062f\u0627\u0631\u0629 \u062e\u062f\u0645\u0627\u062a \u062a\u0642\u0646\u064a\u0629 \u0627\u0644\u0645\u0639\u0644\u0648\u0645\u0627\u062a \u0645\u0639 \u0645\u0639\u0647\u062f \u0645\u0633\u0627\u0631\u062a\u0643"},"content":{"rendered":"

\ud83d\udcd8 \u062f\u0648\u0631\u0629 ITIL\u00ae 4 Foundation \u2013 \u0627\u062d\u062a\u0631\u0627\u0641 \u0625\u062f\u0627\u0631\u0629 \u062e\u062f\u0645\u0627\u062a \u062a\u0642\u0646\u064a\u0629 \u0627\u0644\u0645\u0639\u0644\u0648\u0645\u0627\u062a \u0645\u0639 \u0645\u0639\u0647\u062f \u0645\u0633\u0627\u0631\u062a\u0643<\/strong><\/span><\/p>\n

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\u062f\u0648\u0631\u0629 ITIL\u00ae 4 Foundation<\/strong> \u0645\u0646 \u0645\u0639\u0647\u062f \u0645\u0633\u0627\u0631\u062a\u0643<\/strong> \u062a\u0645\u0646\u062d\u0643 \u0627\u0644\u0641\u0647\u0645 \u0627\u0644\u0634\u0627\u0645\u0644 \u0644\u0623\u062d\u062f\u062b \u0627\u0644\u0645\u0645\u0627\u0631\u0633\u0627\u062a \u0641\u064a \u0625\u062f\u0627\u0631\u0629 \u0627\u0644\u062e\u062f\u0645\u0627\u062a \u0648\u0641\u0642\u064b\u0627 \u0644\u0625\u0637\u0627\u0631 \u0627\u0644\u0639\u0645\u0644 \u0627\u0644\u0645\u0639\u062a\u0645\u062f \u0639\u0627\u0644\u0645\u064a\u064b\u0627 ITIL\u00ae\u060c \u0648\u062a\u0624\u0647\u0644\u0643 \u0644\u0644\u062d\u0635\u0648\u0644 \u0639\u0644\u0649 \u0627\u0644\u0634\u0647\u0627\u062f\u0629 \u0627\u0644\u062a\u0623\u0633\u064a\u0633\u064a\u0629 \u0627\u0644\u0645\u0639\u062a\u0645\u062f\u0629.<\/span><\/p>\n

\n

\ud83c\udfc5 \u0644\u0645\u0627\u0630\u0627 \u062a\u062e\u062a\u0627\u0631 \u0645\u0639\u0647\u062f \u0645\u0633\u0627\u0631\u062a\u0643\u061f<\/span><\/h3>\n
    \n
  • \n

    \ud83c\udfe2 \u062a\u0642\u062f\u064a\u0645 \u0627\u0644\u062f\u0648\u0631\u0629 \u0641\u064a \u0645\u0639\u0647\u062f \u0645\u0633\u0627\u0631\u062a\u0643 \u062f\u0627\u062e\u0644 \u0642\u0627\u0639\u0627\u062a \u062a\u062f\u0631\u064a\u0628 \u0627\u062d\u062a\u0631\u0627\u0641\u064a\u0629 \u0628\u0627\u0644\u0631\u064a\u0627\u0636<\/span><\/p>\n<\/li>\n

  • \n

    \ud83d\udc68\u200d\ud83c\udfeb \u0645\u062f\u0631\u0628\u0648\u0646 \u0645\u0639\u062a\u0645\u062f\u0648\u0646 \u0644\u062f\u064a\u0647\u0645 \u062e\u0628\u0631\u0629 \u0648\u0627\u0633\u0639\u0629 \u0641\u064a \u0625\u062f\u0627\u0631\u0629 \u0627\u0644\u062e\u062f\u0645\u0627\u062a \u0648\u062a\u0637\u0628\u064a\u0642 ITIL \u0641\u064a \u0645\u0624\u0633\u0633\u0627\u062a \u062d\u0642\u064a\u0642\u064a\u0629<\/span><\/p>\n<\/li>\n

  • \n

    \ud83d\udcda \u0645\u062d\u062a\u0648\u0649 \u062a\u062f\u0631\u064a\u0628\u064a \u0645\u0639\u062a\u0645\u062f \u0645\u0646 \u0627\u0644\u062c\u0647\u0627\u062a \u0627\u0644\u0631\u0633\u0645\u064a\u0629 \u064a\u062a\u0645\u0627\u0634\u0649 \u0645\u0639 ITIL\u00ae 4 \u0627\u0644\u0625\u0635\u062f\u0627\u0631 \u0627\u0644\u0623\u062d\u062f\u062b<\/span><\/p>\n<\/li>\n

  • \n

    \ud83e\uddea \u0623\u0646\u0634\u0637\u0629 \u062a\u0641\u0627\u0639\u0644\u064a\u0629 \u0648\u062f\u0631\u0627\u0633\u0627\u062a \u062d\u0627\u0644\u0629 \u0639\u0645\u0644\u064a\u0629 \u0644\u062a\u0637\u0628\u064a\u0642 \u0627\u0644\u0645\u0641\u0627\u0647\u064a\u0645 \u0639\u0644\u0649 \u0623\u0631\u0636 \u0627\u0644\u0648\u0627\u0642\u0639<\/span><\/p>\n<\/li>\n

  • \n

    \ud83c\udf93 \u0634\u0647\u0627\u062f\u0629 \u062d\u0636\u0648\u0631 \u0645\u0639\u062a\u0645\u062f\u0629 \u0645\u0646 \u0645\u0639\u0647\u062f \u0645\u0633\u0627\u0631\u062a\u0643 \u062a\u0624\u0647\u0644\u0643 \u0644\u0627\u062c\u062a\u064a\u0627\u0632 \u0627\u0644\u0627\u062e\u062a\u0628\u0627\u0631 \u0627\u0644\u062f\u0648\u0644\u064a<\/span><\/p>\n<\/li>\n

  • \n

    \ud83d\udcde \u062f\u0639\u0645 \u0641\u0646\u064a \u0648\u0627\u0633\u062a\u0634\u0627\u0631\u0627\u062a \u0628\u0639\u062f \u0627\u0646\u062a\u0647\u0627\u0621 \u0627\u0644\u062f\u0648\u0631\u0629 \u0644\u0644\u0645\u062a\u0627\u0628\u0639\u0629 \u0627\u0644\u0645\u0647\u0646\u064a\u0629<\/span><\/p>\n<\/li>\n<\/ul>\n

    \n

    \ud83c\udfaf \u0623\u0647\u062f\u0627\u0641 \u0627\u0644\u062f\u0648\u0631\u0629:<\/span><\/h3>\n
      \n
    • \n

      \ud83e\udde0 \u0641\u0647\u0645 \u0627\u0644\u0645\u0628\u0627\u062f\u0626 \u0627\u0644\u062a\u0648\u062c\u064a\u0647\u064a\u0629 \u0644\u0646\u0638\u0627\u0645 ITIL\u00ae 4<\/span><\/p>\n<\/li>\n

    • \n

      \ud83e\udde9 \u0627\u0644\u062a\u0639\u0631\u0641 \u0639\u0644\u0649 \u0627\u0644\u0623\u0628\u0639\u0627\u062f \u0627\u0644\u0623\u0631\u0628\u0639\u0629 \u0644\u0625\u062f\u0627\u0631\u0629 \u0627\u0644\u062e\u062f\u0645\u0629<\/span><\/p>\n<\/li>\n

    • \n

      \ud83d\udcc8 \u0641\u0647\u0645 \u0633\u0644\u0633\u0644\u0629 \u0627\u0644\u0642\u064a\u0645\u0629 \u0644\u0644\u062e\u062f\u0645\u0629 \u0648\u0643\u064a\u0641\u064a\u0629 \u062a\u062d\u0633\u064a\u0646\u0647\u0627<\/span><\/p>\n<\/li>\n

    • \n

      \ud83d\udd04 \u0627\u0644\u062a\u0639\u0631\u0641 \u0639\u0644\u0649 \u0627\u0644\u0645\u0645\u0627\u0631\u0633\u0627\u062a \u0627\u0644\u0623\u0633\u0627\u0633\u064a\u0629 \u0645\u062b\u0644 \u0625\u062f\u0627\u0631\u0629 \u0627\u0644\u062d\u0648\u0627\u062f\u062b\u060c \u0627\u0644\u062a\u063a\u064a\u064a\u0631\u060c \u0627\u0644\u0637\u0644\u0628\u0627\u062a\u060c \u0648\u063a\u064a\u0631\u0647\u0627<\/span><\/p>\n<\/li>\n

    • \n

      \ud83d\udcdd \u0627\u0644\u0627\u0633\u062a\u0639\u062f\u0627\u062f \u0627\u0644\u0643\u0627\u0645\u0644 \u0644\u0627\u062c\u062a\u064a\u0627\u0632 \u0627\u062e\u062a\u0628\u0627\u0631 \u0634\u0647\u0627\u062f\u0629 ITIL\u00ae 4 Foundation \u0627\u0644\u0631\u0633\u0645\u064a\u0629<\/span><\/p>\n<\/li>\n<\/ul>\n

      \n

      \ud83c\udf1f \u0641\u0648\u0627\u0626\u062f \u0627\u0644\u062f\u0648\u0631\u0629:<\/span><\/h3>\n
        \n
      • \n

        \ud83c\udf93 \u0627\u0644\u062d\u0635\u0648\u0644 \u0639\u0644\u0649 \u0634\u0647\u0627\u062f\u0629 \u0645\u0639\u062a\u0631\u0641 \u0628\u0647\u0627 \u0639\u0627\u0644\u0645\u064a\u064b\u0627 \u0641\u064a \u0625\u062f\u0627\u0631\u0629 \u062e\u062f\u0645\u0627\u062a \u062a\u0643\u0646\u0648\u0644\u0648\u062c\u064a\u0627 \u0627\u0644\u0645\u0639\u0644\u0648\u0645\u0627\u062a<\/span><\/p>\n<\/li>\n

      • \n

        \ud83d\udcc8 \u062a\u0639\u0632\u064a\u0632 \u0641\u0631\u0635 \u0627\u0644\u0639\u0645\u0644 \u0641\u064a \u0623\u0642\u0633\u0627\u0645 \u062a\u0643\u0646\u0648\u0644\u0648\u062c\u064a\u0627 \u0627\u0644\u0645\u0639\u0644\u0648\u0645\u0627\u062a \u0648\u0627\u0644\u0625\u062f\u0627\u0631\u0629<\/span><\/p>\n<\/li>\n

      • \n

        \ud83e\udde9 \u062a\u0637\u0648\u064a\u0631 \u0641\u0647\u0645 \u0634\u0627\u0645\u0644 \u0644\u0643\u064a\u0641\u064a\u0629 \u062a\u062d\u0633\u064a\u0646 \u062c\u0648\u062f\u0629 \u0627\u0644\u062e\u062f\u0645\u0629 \u0648\u062a\u0642\u0644\u064a\u0644 \u0627\u0644\u062a\u0643\u0627\u0644\u064a\u0641<\/span><\/p>\n<\/li>\n

      • \n

        \ud83d\udcbc \u0627\u0644\u062a\u0623\u0647\u064a\u0644 \u0644\u062a\u0637\u0628\u064a\u0642 ITIL \u0641\u064a \u0627\u0644\u0645\u0624\u0633\u0633\u0627\u062a \u0648\u062a\u062d\u0642\u064a\u0642 \u0627\u0644\u062a\u0645\u064a\u0632 \u0627\u0644\u0645\u0624\u0633\u0633\u064a<\/span><\/p>\n<\/li>\n

      • \n

        \ud83d\ude80 \u0628\u0648\u0627\u0628\u062a\u0643 \u0644\u0644\u0627\u0646\u062a\u0642\u0627\u0644 \u0625\u0644\u0649 \u0645\u0633\u062a\u0648\u064a\u0627\u062a \u0645\u062a\u0642\u062f\u0645\u0629 \u0641\u064a ITIL \u0645\u062b\u0644 Intermediate \u0648Managing Professional<\/span><\/p>\n<\/li>\n<\/ul>\n

        \n

        \ud83d\udc64 \u0644\u0645\u0646 \u0647\u0630\u0647 \u0627\u0644\u062f\u0648\u0631\u0629\u061f<\/span><\/h3>\n
          \n
        • \n

          \ud83d\udc69\u200d\ud83d\udcbb \u0645\u0648\u0638\u0641\u0648 \u0642\u0633\u0645 \u062a\u0643\u0646\u0648\u0644\u0648\u062c\u064a\u0627 \u0627\u0644\u0645\u0639\u0644\u0648\u0645\u0627\u062a \u0648\u0645\u0632\u0648\u062f\u0648 \u0627\u0644\u062e\u062f\u0645\u0627\u062a \u0627\u0644\u062a\u0642\u0646\u064a\u0629<\/span><\/p>\n<\/li>\n

        • \n

          \ud83e\uddd1\u200d\ud83d\udcbc \u0645\u062f\u0631\u0627\u0621 \u0627\u0644\u0645\u0634\u0627\u0631\u064a\u0639 \u0648\u0627\u0644\u062e\u062f\u0645\u0627\u062a \u0641\u064a \u0627\u0644\u0634\u0631\u0643\u0627\u062a \u0648\u0627\u0644\u0645\u0624\u0633\u0633\u0627\u062a<\/span><\/p>\n<\/li>\n

        • \n

          \ud83c\udf93 \u062e\u0631\u064a\u062c\u0648 \u0627\u0644\u062d\u0627\u0633\u0628 \u0648\u062a\u0642\u0646\u064a\u0629 \u0627\u0644\u0645\u0639\u0644\u0648\u0645\u0627\u062a \u0627\u0644\u0631\u0627\u063a\u0628\u0648\u0646 \u0641\u064a \u0627\u0644\u062a\u062e\u0635\u0635 \u0641\u064a \u0625\u062f\u0627\u0631\u0629 \u0627\u0644\u062e\u062f\u0645\u0627\u062a<\/span><\/p>\n<\/li>\n

        • \n

          \ud83d\udcca \u0623\u064a \u0634\u062e\u0635 \u064a\u0631\u063a\u0628 \u0641\u064a \u062a\u062d\u0633\u064a\u0646 \u0642\u062f\u0631\u062a\u0647 \u0639\u0644\u0649 \u0625\u062f\u0627\u0631\u0629 \u062e\u062f\u0645\u0627\u062a \u0627\u0644\u0623\u0639\u0645\u0627\u0644 \u0648\u0627\u0644\u062a\u0643\u0646\u0648\u0644\u0648\u062c\u064a\u0627<\/span><\/p>\n<\/li>\n<\/ul>\n

          \n

          \ud83d\udcda \u0645\u062d\u0627\u0648\u0631 \u0627\u0644\u062f\u0648\u0631\u0629:<\/span><\/h3>\n
            \n
          • \n

            \ud83d\udcd8 \u0645\u0642\u062f\u0645\u0629 \u0625\u0644\u0649 \u0625\u0637\u0627\u0631 ITIL\u00ae 4 \u0648\u0645\u0641\u0627\u0647\u064a\u0645 \u0625\u062f\u0627\u0631\u0629 \u0627\u0644\u062e\u062f\u0645\u0629<\/span><\/p>\n<\/li>\n

          • \n

            \ud83d\udd27 \u0627\u0644\u0623\u0628\u0639\u0627\u062f \u0627\u0644\u0623\u0631\u0628\u0639\u0629 \u0644\u0625\u062f\u0627\u0631\u0629 \u0627\u0644\u062e\u062f\u0645\u0629 (\u0627\u0644\u0623\u0634\u062e\u0627\u0635 \u2013 \u0627\u0644\u0645\u0639\u0644\u0648\u0645\u0627\u062a \u2013 \u0627\u0644\u0634\u0631\u0643\u0627\u0621 \u2013 \u0627\u0644\u0639\u0645\u0644\u064a\u0627\u062a)<\/span><\/p>\n<\/li>\n

          • \n

            \ud83d\udd04 \u0645\u0628\u0627\u062f\u0626 ITIL \u0627\u0644\u062a\u0648\u062c\u064a\u0647\u064a\u0629 \u0627\u0644\u0633\u0628\u0639\u0629<\/span><\/p>\n<\/li>\n

          • \n

            \ud83e\udde9 \u0646\u0645\u0627\u0630\u062c \u0633\u0644\u0633\u0644\u0629 \u0627\u0644\u0642\u064a\u0645\u0629 \u0644\u0644\u062e\u062f\u0645\u0629 \u0648\u0623\u0646\u0634\u0637\u0629 \u0627\u0644\u062a\u062d\u0633\u064a\u0646 \u0627\u0644\u0645\u0633\u062a\u0645\u0631<\/span><\/p>\n<\/li>\n

          • \n

            \ud83d\udee0\ufe0f \u0627\u0644\u0645\u0645\u0627\u0631\u0633\u0627\u062a \u0627\u0644\u0623\u0633\u0627\u0633\u064a\u0629 \u0641\u064a ITIL: \u0627\u0644\u062d\u0648\u0627\u062f\u062b\u060c \u0627\u0644\u0637\u0644\u0628\u0627\u062a\u060c \u0627\u0644\u062a\u063a\u064a\u064a\u0631\u060c \u0625\u062f\u0627\u0631\u0629 \u0627\u0644\u0645\u0639\u0631\u0641\u0629…<\/span><\/p>\n<\/li>\n

          • \n

            \ud83d\udcdd \u0627\u0644\u062a\u062d\u0636\u064a\u0631 \u0644\u0627\u062e\u062a\u0628\u0627\u0631 ITIL\u00ae 4 Foundation \u2013 \u0623\u0633\u0626\u0644\u0629 \u062a\u062c\u0631\u064a\u0628\u064a\u0629 \u0648\u0645\u062d\u0627\u0643\u0627\u0629<\/span><\/p>\n<\/li>\n<\/ul>\n

            \n

            \ud83d\udcbc \u0627\u0644\u0648\u0638\u0627\u0626\u0641 \u0627\u0644\u0645\u062a\u0627\u062d\u0629 \u0628\u0639\u062f \u0627\u062c\u062a\u064a\u0627\u0632 \u0627\u0644\u062f\u0648\u0631\u0629:<\/span><\/h3>\n
              \n
            • \n

              \ud83e\uddd1\u200d\ud83d\udcbc \u0645\u062f\u064a\u0631 \u062e\u062f\u0645\u0627\u062a \u062a\u0642\u0646\u064a\u0629 \u0627\u0644\u0645\u0639\u0644\u0648\u0645\u0627\u062a<\/span><\/p>\n<\/li>\n

            • \n

              \ud83d\udd0d \u0623\u062e\u0635\u0627\u0626\u064a \u062f\u0639\u0645 \u062a\u0642\u0646\u064a (IT Support Specialist)<\/span><\/p>\n<\/li>\n

            • \n

              \ud83d\udcc8 \u0645\u0633\u0624\u0648\u0644 \u062a\u062d\u0633\u064a\u0646 \u0627\u0644\u0639\u0645\u0644\u064a\u0627\u062a \u0627\u0644\u062a\u0642\u0646\u064a\u0629<\/span><\/p>\n<\/li>\n

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              \n

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              \u0633\u062c\u0651\u0644 \u0627\u0644\u0622\u0646 \u0648\u0627\u0628\u062f\u0623 \u0637\u0631\u064a\u0642\u0643 \u0646\u062d\u0648 \u0634\u0647\u0627\u062f\u0629 \u0645\u0639\u062a\u0645\u062f\u0629 \u0648\u0645\u0633\u0627\u0631 \u0645\u0647\u0646\u064a \u0648\u0627\u0639\u062f \u0641\u064a \u0639\u0627\u0644\u0645 \u0627\u0644\u0640 IT.<\/strong><\/span><\/p>\n","protected":false},"excerpt":{"rendered":"

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